399et Terms and Conditions

Welcome to 399et — a safe and trusted online betting and casino platform for Bangladesh. This Terms and Conditions document ("Terms") forms a legal agreement between you and the 399et platform.

By accessing this website, registering an account, or using any service, you confirm that you have read, understood, and agreed to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

The 399et platform operates under SSL encryption and fair play policies. Our goal is to provide every user with a safe, transparent, and enjoyable gaming environment.

To open an account and use any service on the 399et platform, the following conditions must be met:

• You must be at least 21 years of age. This platform is strictly prohibited for anyone under 21.
• You must be a legally competent individual with the capacity to enter into contracts in your own name.
• The same person may not open more than one account.
• Residents of any prohibited region may not use the service.
• All information provided at the time of registration must be accurate and truthful.

3.1 Registration Process

When registering an account, you must provide your correct name, mobile number, email address, and date of birth. Opening an account with false information is strictly prohibited and may result in account cancellation.

3.2 Account Security

Keep your account password and login details completely confidential. Allowing or sharing your account with any third party is prohibited. If you suspect unauthorized access to your account, notify our support team immediately.

3.3 Account Verification

399et follows a KYC (Know Your Customer) process. Before large withdrawals or for security purposes, identity documents, proof of address, and payment method documentation may be requested.

4.1 Deposit Rules

The minimum deposit amount on the 399et platform is ৳300. We support Bangladesh's most popular payment methods, including bKash, Nagad, Rocket, Upay, and bank transfer.

• Minimum deposit amount: ৳300 (for each method).
• The deposit amount must be entered completely and accurately.
• Depositing from a third-party account is strictly prohibited.
• The correct reference number must be used at the time of deposit.
• 399et is not responsible for incomplete or incorrect transactions.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. After a withdrawal request is verified, processing is generally completed within 15 minutes to 2 hours.

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are only possible to a verified account.
• Withdrawals must be made using the same method as the deposit (same mobile banking number).
• Wagering requirements must be met to withdraw bonus funds.
• Withdrawals may be temporarily suspended in the case of suspicious transactions.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. For example, if you deposit ৳5,000, you will receive an additional ৳5,000 as a bonus.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25x. This means the bonus amount must be wagered 25 times before withdrawal. For example, if you receive a ৳5,000 bonus, a total of ৳125,000 must be wagered.

• Wagering requirements must be fulfilled within a specified time period.
• Some games may contribute less toward wagering calculations.
• Multiple bonuses cannot be active at the same time unless otherwise stated in the promotion terms.
• Bonus balances cannot be transferred or cashed out.

5.3 VIP Program

The 399et VIP Program has three tiers. By playing regularly you can advance to a higher tier:

• Bronze Tier: Weekly cashback of up to 0.5%.
• Silver Tier: Weekly cashback of up to 1.0%.
• Gold Tier: Weekly cashback of up to 1.5%.

VIP tier benefits may change at the discretion of 399et. Specific terms apply to each VIP benefit.

6.1 General Betting Rules

399et offers sports betting, cricket betting, slots, live casino, and many more games. Each game and betting category has its own detailed rules, which are displayed in the interface.

• A confirmed bet cannot be changed or cancelled.
• If a bet is cancelled due to a technical error, the wagered amount will be refunded.
• If a match is suspended or abandoned, separate rules apply to bets placed on that match.
• Minimum and maximum bet amounts vary by game and category.

6.2 Technical Issues

If the internet connection is lost or a technical issue occurs on the platform, 399et keeps a record of active bets. In such situations, the decision of 399et will be considered final.

The following activities are strictly prohibited on the 399et platform. Violating these rules may result in account cancellation and forfeiture of deposited funds:

• Money laundering or any illegal financial activity.
• Playing games using bots, scripts, or automated software.
• Exploiting platform vulnerabilities or bugs.
• Operating multiple accounts for the same person.
• Attempting to gain unauthorized access to another user's account.
• Abusing bonuses or gaining advantages through any fraudulent method.
• Conducting any activity that is harmful to the platform.
• Playing games or managing an account on behalf of a minor.

399et takes your personal information very seriously. We use SSL encryption technology to keep all your information secure. For detailed information on how we collect, store, and use your data, please read our Privacy Policy.

• Your information will not be shared with third parties except as required by law.
• Payment information is stored in compliance with PCI DSS standards.
• You may request to update or delete your information.
• Our cookie usage policy is described in detail in our privacy policy.

399et gives the highest priority to responsible gaming. We believe that gaming is for entertainment only and should never be considered a source of income.

9.1 Self-Control Features

We provide the following self-control features:

• Deposit limit setting (daily, weekly, monthly).
• Bet limit setting.
• Temporary or permanent account suspension.
• The ability to take a break for a specified period.

To learn more about responsible gaming, visit our Responsible Gaming page.

10.1 Closure by User

You may request to close your account at any time by contacting our support team. All valid balances should be withdrawn before closing the account.

10.2 Closure by 399et

399et may unilaterally close or suspend any account in the following circumstances:

• Violation of any clause of these Terms.
• If fraudulent or suspicious activity is identified.
• If it is proven that an account was opened with false information.
• For legal or regulatory reasons.
• If the account remains inactive for an extended period.

399et accepts no liability in the following situations:

• Loss caused by internet disconnection or technical issues.
• Account information leaks due to the user's own negligence.
• Service disruptions caused by uncontrollable external events (Force Majeure).
• Transaction delays caused by third-party payment providers.

In any situation, 399et's maximum liability will be limited to the user's account balance at that time.

399et reserves the right to change, amend, or update these terms at any time. Users will be notified as early as possible of any significant changes.

• Updated terms will take effect as soon as they are published on this page.
• Continued use of the platform after any changes constitutes acceptance of the new terms.
• If you do not agree to the new terms, you may request to close your account.

To learn more about us, visit our About Us page. For answers to frequently asked questions, check our FAQ section.